Terms & Conditions
Please review the terms and conditions closely relating to this reservation. Placing a reservation to use one of our condominiums or beach homes signifies your agreement and acceptance of the Terms & Conditions.
Renter must be 25 years of age to reserve a unit and check-in. We have a fiduciary responsibility to the owners of each condo and resort and must ask for photo ID if necessary. We do have some units available to 21-25 year olds, these bookings require a $500 credit card deposit.
Deposits & Payments
For reservations made 30 days or more prior to check-in a $200 downpayment is required to book the unit, this downpayment applies to your rent. Total payment is due 30 days before check-in. For reservations made within 30 days of arrival, the entire amount is due at the time of reservation. We accept MC, Visa, Discover, American Express, money orders and personal checks. A fee of $35.00 will be charged for all returned checks. PLEASE NOTE: WE DO NOT AUTOMATICALLY CHARGE CREDIT CARDS ON FILE FOR RENTS DUE, YOU MUST CALL US EACH TIME TO GIVE VERBAL AUTHORIZATION!! However, we do reserve the right to charge your card on file if we have not received payment in full at least 10 days prior to your arrival date.
Accidental Damage Protection
We do not require a separate security deposit, however we do require either your downpayment or your balance to be paid via a credit card. Damage insurance is a one time charge of $39 and protects the renter in case of ACCIDENTAL damages that occur within the unit. This Vacation Rental Damage plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or actual cash value of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage’s or Insurance Policy (www.vacationrentalinsurance.com/G10VRD). The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Kim’s Condos, LLC any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Kim’s Condos, LLC directly if you do not wish to participate in this plan or assignment.
If there are damages from negligence or intent or extensive cleaning charges reported on the unit or the resort property, those funds will be collected from your credit card. Additionally, Renter hereby authorizes Kim's Condos,LLC to charge the credit card for the cost of those repairs, replacement, services, telephone charges or extra cleaning for all damage, breakage and/or loss incurred during his/her stay. In the event of intentional damage to the premises, its equipment, furniture, or carpeting, Renter shall be responsible for damage costs, including collection costs and attorney’s fees. Documentation detailing excessive damages and a list of repair expenses will be provided to the renter, unit owner and legal authorities.
All homes and condos are Non-Smoking! No exceptions - $500 fee imposed for cleanup and freshening of the unit after a smoking violation is discovered. Please do not reserve one of our units if you plan to smoke in them. The owners of our units are adamant about the No Smoking policy and we have a fiduciary responsibility to see that their concerns are met and dealt with appropriately.
Cancellations & Refunds
If you cancel your reservation 30 days or longer prior to the date of your scheduled arrival, all money collected by Kim's Condos,LLC will be returned to you, minus a $50 service charge. If you cancel your reservation 29 days or less prior to the date of your scheduled arrival, Customer will forfeit all monies collected to date by Kims' Condos,LLC. Long term monthly rentals must be cancelled at least 60 days prior to arrival to receive the deposit back minus the $50 service charge. While not required, we do recommend obtaining travel insurance to protect yourself, this travel insurance is available to you when you make your reservation through our office or when booking online. Please let us know if you have any questions or need more information about the travel insurance.
All notices of cancellation must be emailed to firstname.lastname@example.org.
Should the owner of any property elect to remove their property from our rental program, the guest shall not hold Kim's Condos,LLC liable. In such an instance, the guest will be relocated to comparable accommodations determined by the rental agency. If comparable accommodations are not available, the guest will receive a full refund.
Kim's Condos,LLC is not responsible for events beyond our control, e.g. inclement weather or maintenance issues.
Check-In / Checkout
Upon receipt of your payment, your Reservation Confirmation will be emailed to you.
Check-In is 4:00PM. PLEASE DON’T TRY TO CHECK IN EARLY!! We must have time to make sure the unit is cleaned for you. Renter will not be allowed to leave any personal items in unit (i.e.luggage, groceries) until unit has been cleaned and maid has left. Especially in the summer season or other heavy rental times, no codes will be given out before 4PM CT unless prior arrangements have been made. This will be strictly enforced. Please call Kim at 850-615-6600 to receive your unit entry code. If you will be a late check-in (after 7PM) please let us know so that we can make arrangements for you.
Check-Out is 10:00AM. NO EXCEPTIONS!!
Renter and Renter’s entire party must vacate the property not later than 10:00 am. Failure to check out on time could result in a $50 late fee per hour. For lost keys, $25 will be charged. All home and condos are cleaned and inspected upon your departure. All times noted are Central Time!
NO REFUNDS FOR EARLY DEPARTURES OR EVICTIONS!!
Pets of any variety are not allowed and will cause a $300 fine to be charged to the renter’s card on file. This is because many of our guests are allergic to pet dander and we must use extraordinary methods to clean the unit after a pet is discovered in the unit. Additionally, some resorts are Not Pet Friendly for all units and impose their own fines and fees if they are discovered.
Renter agrees to maintain the cleanliness of the premises during the occupancy and to leave the premises in good condition upon departure. While we do not expect the renter to leave the unit spotlessly clean, we do expect the following to be done: 1. ALL trash should be removed from the unit, there are trash chutes on every floor. 2. Put all dirty dishes into the dishwasher, add automatic dishwashing cleaner and turn on. 3. If used, remove linens from sleeper sofa. 4. If this unit has keys, all keys will be returned to the lockbox when you check out. If these housekeeping rules are not observed or the renter leaves the unit in an extremely dirty condition, a charge of $50/hour can be assessed on the renter’s card on file for additional maid service to clean unit for next guest.
Home & Condo Equipment
All homes and condos are privately owned and equipped for basic vacation needs. Bed linens/towels are provided in the unit as well as a starter supply of soap and toilet paper. You will need to bring or purchase additional supplies. Local landline phone calls are free (if phone is provided). Use a calling card or dial collect to place long distance calls.
Maintenance problems in the home or condo will be handled in a timely and professional manner. The rental rate will not be adjusted due to any malfunction of equipment, which includes TV’s, VCR’s, DVD’s, air condition units, hot water heaters, stoves, washer/dryers, refrigerators, door locks, etc.
The agent may enter the premises at any time in the event of emergency, but will use its best efforts to give 24-hour notice for normal maintenance or sales inspections. During Spring Break, the unit may be inspected during the course of the week to be sure that the occupants are cooperating with the rules related to excessive overnight guests, smoking and parties
Each property has a specific maximum overnight occupancy. Take note of the maximum number of guests allowed for an overnight stay in the homes and condos before making your reservation. We STRICTLY limit the number of pool tags to the number of sleeping guests allowed in each unit and make no allowances for additional guests. Pool passes are required for all guests 12 years of age or older and are to be used while on resort property and as a means of identification when re-entering the property on foot. The renter can only have as many tags as the unit they are occupying will sleep. Pool tags are to be left in the unit at checkout on the hook provided. Any tags not turned in at checkout will be deducted at a rate of $5/tag from the renter’s card on file. Pool tags are not necessary for children under 12 years as they are to be accompanied by an adult.
Our properties are located in residential areas and are rented for personal vacation and family use only. Parties and other large gatherings are not allowed in individual units. Violators risk forfeiture of their deposit, rental fees, and eviction. Units are closely monitored during Spring Break each year and documented evictions have occurred in some resorts for overcrowding and partying in individual units. While we encourage young adults to reserve our condominiums to enjoy the beach and the surrounding areas and venues of Spring Break entertainment, Kim's Condos,LLC strives to provide clean, secure and comfortable condominiums for the quiet enjoyment or our clients and guests and will not tolerate annoying, unruly or uncivil behavior.
Although each property will be completely equipped for rental purposes, we cannot accept responsibility for aesthetic conflicts. We reserve the right to change units for any reason.
Furthermore, the Renter agrees that Kim's Condos,LLC and the condo property owner shall not be liable to Renter, Renter’s guests, invitees or any other person for any injury, loss or damage to any person or property on or about the rental premises. Renter shall hold Kim's Condos,LLC and the condo property owner harmless and indemnified from and against all loss or damage occasioned by use, misuses or abuse of any part of or fixture on the premises, surrounding areas and from or against any omission, neglect, or default of the Renter, his/her guests or invitees. The Renter acknowledges that Kim's Condos,LLC is acting solely in the capacity of Agent for the property owner, and assumes no additional liability thereunder.
Early Check In/Late Check Out Rates
If the unit you are staying in is available, an early check in or late check out can be arranged. Early check in rates are: $50 to check in by 1PM, $100 to check in by 11AM. Late check out rates are: $50 to check out by 12 PM, $100 to check out by 2PM, $150 to check out by 4PM. These rates are in addition to the regular rent and must be arranged through our office. All times noted are central time.Please check your reservation confirmation immediately after receipt for errors or omissions, if any corrections are needed contact our office as soon as possible. Parking passes will be mailed to your address on file approximately 10 days prior to your arrival provided your reservation has been paid in full, so please make sure your mailing address is correct. If you are late paying your reservation and we don’t have time to mail your parking passes to you, we can arrange to leave them at the security gate at Long Beach to be picked up on your arrival day. If you forget/lose your parking pass(es), there will be a $10-$17 per pass charge to reissue. If you have paid your reservation in full and have not received your parking passes by the day before you leave for vacation, please contact us to make alternate arrangements. Parking passes are issued as follows unless otherwise noted : Studio and one bdr units – 1 parking pass, 2 bdr units – 2 passes, 3 bdr units – 3 passes. There are public parking lots located near all of the resorts we handle, so please inquire about these if you have extra vehicles. ****Gulfcrest Condos only**** You must purchase your parking passes (2 max) and pool bands after you arrive from the on site rental office for the fee of $20 paid to them. All pool bands must be returned to the rental office prior to your departure, otherwise you will be charged $5 for each missing band. ****All of our properties have restrictions regarding boats, boat trailers, jet skis/trailers, RV's and buses, please contact our office directly for more information.
Kim’s Condos,LLC, 10513A Front Beach Road, Panama City Beach, FL 32407
Local – 850-615-6600
Cell – 706-206-6600
Toll Free – 855-206-6700